Privacy Policy

AussieReg (operated by Duste AI Pty Ltd, ABN to be confirmed) is committed to protecting your privacy. This policy explains how we collect, use, store and disclose your personal information when you use our business registration services at aussiereg.com.au.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information we collect

We collect the following personal information to process your business registration application:

• Full legal name, date of birth and residential address
• Email address and mobile phone number
• Tax File Number (TFN) — required by the ATO for ABN registration
• Director ID number — required by ASIC for company registration
• Business name, industry and business address
• Payment information (processed securely by Stripe — we never store card details)
• Any other information you voluntarily provide during the registration process

How we use your information

Your personal information is used solely for the following purposes:

• Processing and lodging your business registration application with ASIC and/or the ATO
• Communicating with you about your application status
• Sending your registration certificates and documents
• Processing your payment via Stripe
• Complying with our legal obligations
• Improving our services (using anonymised, aggregated data only)

We do not sell, rent or trade your personal information to third parties for marketing purposes.

Disclosure to third parties

We disclose your personal information to the following parties only as required to deliver our services:

• ASIC (Australian Securities & Investments Commission) — for business name and company registrations
• ATO (Australian Taxation Office) — for ABN and GST registrations
• Stripe Inc. — for payment processing (governed by Stripe's Privacy Policy)
• Supabase Inc. — for secure database storage of your application data
• Anthropic PBC — powers the Duste AI chat assistant (no personal data is stored by Anthropic)

Data storage and security

Your application data is stored securely in our database hosted by Supabase on servers located in Australia or the United States. We implement industry-standard security measures including 256-bit SSL encryption, row-level security, and access controls to protect your personal information.

Your Tax File Number (TFN) is transmitted directly to the ATO and is not stored in our database beyond what is required for lodgement.

Data retention

We retain your personal information for a minimum of 7 years as required by Australian tax and corporate law. You may request deletion of your data after this period by contacting us at privacy@aussiereg.com.au.

Your rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Make a complaint about how we handle your personal information

To exercise these rights, contact us at privacy@aussiereg.com.au.

Cookies

Our website uses only essential cookies required for the registration form to function. We do not use tracking, advertising or analytics cookies without your consent.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email if you have an active application. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact us

For privacy-related enquiries or complaints, contact us at:

• Email: privacy@aussiereg.com.au
• Support: support@aussiereg.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).